AI Disclosure
Last updated: March 2026
1. Introduction
WebGlobalBuild believes in transparency about the use of artificial intelligence. This page describes how and why we use AI systems, in compliance with EU Regulation 2024/1689 (AI Act).
2. AI systems used
| System | Purpose | Model | Risk Classification | Data Transmitted |
|---|---|---|---|---|
| Public chatbot | Site visitor assistance | Claude (Anthropic) | Limited risk (Art. 50) | Conversation text |
| Client portal chat | Client assistance in portal | Claude (Anthropic) | Limited risk (Art. 50) | Conversation text |
| Quote line item generation | Automatic quote item creation | Claude (Anthropic) | Minimal risk | Project description |
| Email reply suggestions | Reply drafts for received emails | Claude (Anthropic) | Minimal risk | Email content |
| Portfolio content generation | Case study creation from project descriptions | Claude (Anthropic) | Minimal risk | Project descriptions |
| Content translation | IT→EN translation of articles and projects | Claude (Anthropic) | Minimal risk | Article/project content |
| AI Cost Estimator | Indicative project cost estimation | Claude (Anthropic) | Minimal risk | Project description (no personal data) |
3. Human oversight
- All AI-generated content (case studies, translations, articles) is reviewed by a human operator before publication.
- The chatbot is clearly identified as an AI assistant in the user interface.
- The administrator can intervene at any time in chat conversations, replacing the AI.
4. Data handling
- Data transmitted to Anthropic is used solely to generate the requested responses.
- Anthropic does not use data submitted via API to train its models (API no-training policy).
- Data transfer to the USA is based on the Standard Contractual Clauses (SCC) adopted by the European Commission.
- All AI interactions are logged internally (
ai_usage_log) tracking only the feature name, token count, and cost — no personal data is stored in the log.
5. User rights
Users have the following rights in relation to the AI systems used:
- Right to request human operator intervention as an alternative to the AI chatbot
- Right to contest AI-generated content
- Right to obtain information about the AI systems used and their operating logic
To exercise these rights: info@webglobalbuild.it
6. Contact
- Email: info@webglobalbuild.it
- Certified email (PEC): salvatoreguccione6@pec.it
For information about personal data processing, see our Privacy Policy.